We Fit Your Business
 
CUSTOMER SERVICE

Service
Our customers are our first priority. Operating under this philosophy, our Customer Service Department provides the highest level of quality service available for all our customers. We don't just process orders, we listen to your concerns and make recommendations. From maximizing freight efficiencies to artwork design, we are here to help you achieve your business goals and objectives.

Logistics
We also specialize in handling your freight requirements. We have experienced staff on hand with expert knowledge in the logistics area to make certain that you are receiving the highest quality transportation services at the lowest cost. Our continuous vendor scorecard process ensures that you are serviced with the most reliable, cost-effective vendors available. If any claims or delays should arise, we will handle them directly with the carrier eliminating your involvement in the process. Our goal is simply to meet your deadlines with no interruption to your business.

Warehousing
We have extensive warehousing space available to store our closures. We use a perpetual inventory bar coding system to track product flow which results in high accuracy rates on both our product counts and shipment contents. While our policy is to require a minimum two week lead time for orders, we do accommodate seasonal arrangements for certain contracted customers in order to maximize our service level with them. If you feel this may be of interest, please contact a sales representative at 800-377-IPEC (4732) or sales@ipec.com to discuss your specific situation.